3b999 Privacy Policy

1 Registration and Account Information

When you create an account on 3b999, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may register)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)

2 Identity Verification (KYC) Information

To comply with national and international regulations and to ensure financial security, we carry out identity verification. As part of this process, we may collect:

• National ID card (NID) or passport copy
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) verification details
• Proof of address (where applicable)

This information is stored under strict security measures and is used only for legitimate verification purposes.

3 Financial Transaction Information

To process deposits and withdrawals, we collect the necessary financial information. This includes:

• Transaction amount and date/time
• Type of payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction ID and reference number
• Deposit and withdrawal history

We never store your mobile banking PIN, bank password, or full card number.

4 Technical and Usage Information

To improve the quality of our platform and ensure security, the following technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Cookies and similar tracking technologies (details in Section 7 below)
• Referral source (how you arrived at our site)

5 How We Use Your Information

3b999 uses your information only for the following legitimate purposes:

• To create, manage, and secure your account
• To process deposits, withdrawals, and other financial transactions
• For identity verification and fraud prevention
• To provide 24/7 customer service and technical support
• To personalise your platform experience
• To evaluate and improve the quality of our services
• To meet applicable legal and regulatory obligations
• To provide responsible gaming tools and protections

6 Disclosure of Information to Third Parties

3b999 never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment processors: Minimum information required to process bKash, Nagad, Rocket, Upay, and bank transfers
• Technology partners: Contracted service providers for platform operation and security
• Law enforcement agencies: In response to a court order or valid legal demand
• Fraud prevention: With relevant authorities when investigating security threats

All third parties that work with us are bound by strict confidentiality agreements and may use information only for specified purposes.

7 Cookies and Tracking Technologies

The 3b999 website uses cookies and similar technologies. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and core functionality
• Functionality cookies: To remember your preferences and language settings
• Analytics cookies: To review platform usage and improve the experience

You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.

8 Security Measures

3b999 applies industry-standard security measures to keep your information safe:

• SSL (Secure Socket Layer) encryption — on all data transfers
• Passwords stored using strong hashing algorithms
• Restricted access to sensitive information — viewable only by authorised staff
• Regular security audits and vulnerability testing
• Automated fraud detection systems
• Two-Factor Authentication option

While we are committed to ensuring the highest level of protection, no method on the internet is 100% impenetrable. We therefore ask you to stay vigilant and not share your password with anyone.

9 Data Retention Period

We retain your personal information for as long as necessary:

• Active account — for as long as the service remains active
• After account closure — up to five years to meet legal obligations
• Transaction records — in accordance with financial regulatory requirements
• Active legal disputes or investigations — until the dispute is resolved

Once the retention period ends, we securely delete or anonymise your information.

10 Collection of Information from Minors

3b999 provides services only to persons aged 21 or above. We do not knowingly collect any personal information from persons under the age of 21. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

11 Your Rights Regarding Your Information

As a 3b999 user, you have the following rights:

• Right to know: The right to know what information we hold about you
• Right to correction: The right to request correction of inaccurate or incomplete information
• Right to deletion: The right to request deletion of your information in certain circumstances
• Right to portability: The right to receive a copy of your information in a structured format
• Right to restrict processing: The right to request that processing of your information be restricted in certain cases
• Right to object: The right to object to the use of your information for marketing purposes

To exercise these rights, please contact our support team. Due to legal obligations, some requests may only be partially fulfilled.

12 Opting Out of Marketing Communications

If we send you promotional messages, you may opt out at any time by:

• Using the "Unsubscribe" link at the bottom of the email
• Sending a request to our support email
• Changing your notification preferences in your account settings

Even after opting out, important account-related notifications (transaction confirmations, security alerts) may continue to be sent.

13 Changes to the Policy

3b999 may update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email
• By requesting that you review the updated policy at your next login

Continued use of the platform after any changes will be taken as your agreement to the updated policy. You are therefore encouraged to read the policy carefully after each update.